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“Banks Never Ask That”: Security Awareness
Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. Mauch Chunk Trust and the American Bankers Association (ABA) want to change that by raising awareness among our customers of best practices for phishing defense.
If you do not recognize a phone number, let the call go to voicemail and return it only after verifying who contacted you. Use a trusted phone number from the person or business’s official website, mobile app, statement, or the back of your card.
If you need to answer unknown calls – for example, as part of your job – do not provide account information, passwords, verification codes, or other sensitive details. Ask for the caller’s name, company, and reason for calling, then end the call and verify the request using a trusted phone number.
Never rely on caller ID or a phone number provided during an unexpected call.
Scroll below to learn more, view additional resources in MCT’s Security Center, and see what else banks never ask at BanksNeverAskThat.com
What will banks never ask you for?
